ClinicalHIS | Modern Healthcare Management

This Privacy Policy describes how Claridad Health Solutions ("Company", "we", "us", or "our") collects, uses, and discloses your information when you use our Hospital Information System (ClinicalHIS) and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Interpretation and Definitions

For the purposes of this Privacy Policy, "Personal Data" means any information relating to an identified or identifiable individual. "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself. "Protected Health Information" (PHI) refers to individually identifiable health information held or transmitted by a covered entity or its business associate.

2. Collecting and Using Your Personal Data

We collect several types of information for various purposes to provide and improve our Service to you.

2.1. Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.
Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Protected Health Information (PHI): In the course of providing our Service to healthcare providers, we process PHI. We act as a Business Associate to our covered entity clients under HIPAA regulations and local data protection laws. We implement strict safeguards to protect PHI.

3. Use of Your Personal Data

The Company uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We employ industry-standard encryption (AES-256), strict access controls, and regular security audits to safeguard your information.

5. HIPAA Compliance

Claridad Health Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of electronic PHI (e-PHI). All employees undergo mandatory HIPAA training.

6. Disclosure Of Data

Legal Requirements

Claridad Health Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Claridad Health Solutions
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Claridad Health Solutions
Email: privacy@clinicalris.com
Address (UK): 6 Heathland Way Grays, RM16 2DQ, United Kingdom
Address (Ghana): P.O Box CT4835 Cantonment, Accra